Previous revisions of the controller reset the IP address to 0. You can identify the revision by the part number on the bottom of the controller. Older revisions have part numbers beginning with the following six digits: Revisions with automatic network connection have part numbers beginning with the following six digits: When you power on a new controller for the first time, it boots into safe mode because there is no software installed on it. The following describes how to configure the IP settings and install software on the controller.
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The device does not show up under Remote Systems. It does not appear under Remote Systems automatically. Solution Reboot your device. Disconnect your device from power and from the computer.
NI MAX This utility automates some of the troubleshooting process and generates a set of additional procedures tailored for your device and configuration.
This issue could result from a non-working cable. Try plugging in your device with a new Ethernet or USB cable. Open Device Manager, and expand Network Interfaces. Restart your computer. Carefully follow the instructions in the utility wizard. Refer to the System Configuration This is resolved in NI System Configuration Additional Troubleshooting Procedures The following list contains less-common but sometimes effective troubleshooting procedures that can help with device discovery issues.
Consult the specifications in the device user manual and ensure the device is receiving adequate power. If the lights are not lit or flashing, try swapping in a new Ethernet cable. Contact your network administrator and ensure that your network switch is not disabling any ports or blocking traffic to the device.
Contact your network administrator if adding a device to your DHCP network must be done manually. If you are connected via a Ethernet cable, try connecting via a Ethernet Router. This can resolve IP addressing issues. Related Links.
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