Frequenty Asked Questions Why choose Direct. Parts, specializes in procuring industrial parts. We have years of experience finding rare and obsolete equipment that our customers need in order to get back to business. What is Direct. Each part sold is extended a unique warranty based on what we are able to negotiate for you with our suppliers. It is possible for some parts to be sold as-is and without a warranty.
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Tested to the best of our ability. Shows signs of normal use. Here at Palmetto Automation Inc. We endeavor to provide otherwise high cost parts at decent wholesale prices.
Buy with confidence. Money back guarantee. Palmetto Automation Inc. Most of our used equipment goes through basic power bench testing as well as general static testing. While some aspects are difficult to test entirely without full system setups, we strive to deliver good working equipment.
If you come across any problems, we always have a money back guarantee on all returns to keep you satisfied! Our customers come first, and we are always willing to resolve any issues!
Always message us first with any issues. We endeavor to take good clear photos of our equipment that may show signs of normal use such as scuffs, scratches, or other blemishes. We also try our best to note cosmetic damage issues. Photos of listings with multiple quantities are only a representation of the item you may receive. Our equipment is acquired from industrial environments, maintenance upgrades, or other auctions.
Send us your list of surplus for a price! Ask us for any electronic repairs you may need, or google us for a repair quote. Finally, we offer Next Day Air and rush shipping to keep you up and running. Please message us if you have any rush shipping requirements or general questions. Most of our listings have alternative shipping methods available on the checkout page.
DHL is available for international customers when you ask for a quote. If preferred, we can also ship on your shipping account too. Super high amount of views.
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